Documents and photographs damaged in a Washington Heights, NY fire aren't always beyond saving — freeze-drying can recover items families assume are gone.
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Nothing leaves without being documented first.
Ultrasonic cleaning for hard goods, specialized treatment for textiles.
Salvageable items stored properly during repairs.
Written pricing before pack-out and cleaning begins.

Every item photographed and logged before being packed.
Hard goods cleaned in ultrasonic tanks reaching tiny crevices.
Clothing and upholstery laundered or ozone-treated by material type.
Freeze-drying stops the clock before restoration begins.
Smoke-exposed electronics evaluated for safe restoration versus replacement.
Belongings stored in a controlled environment during repairs.
A technician answers and arranges an inventory visit.
Cataloging can begin on the first visit.
You approve the scope before anything leaves.
Cleaned items returned with documentation matching the log.
"We assumed our family photos were gone, but the freeze-drying process actually saved most of them." — Homeowner, Washington Heights
"Items I'd written off as a total loss came back clean." — Homeowner, Washington Heights, NY
"The documented inventory ended up being exactly what our adjuster needed." — Homeowner, Washington Heights
Hard goods often clean up well; textiles depend on the extent of exposure.
Often yes through freeze-drying, which stops further deterioration.
We don't recommend restoring items where it doesn't make sense.
Every item is photographed before pack-out for your insurance file.
Chosen specifically to prevent secondary damage.
Our Content Restoration crews cover Washington Heights and the surrounding zip codes, with climate-controlled storage available.
